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ACTC 10.5 Boot Camp (Leopard 101 & Leopard 201)
Course Description
The Apple Certified Technical Coordinator (ACTC) Boot Camp is a combined delivery of the Mac OS X Support Essentials v10.5 and Mac OS X Server Essentials 10.5 courses, along with the associated certification exams. This hands-on course provides an in-depth exploration of functionality and troubleshooting on Mac OS X and the best methods for effectively supporting users of Mac OS X systems.
This course also gives technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for efficiently managing and deploying Mac OS X and software updates are also covered.
Who Should Attend
- Help desk specialists, technical coordinators, service technicians, and others who support Mac users
- Technical support personnel in businesses that use Macs for general productivity or creative design
- Technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs
What You Will Learn
- The troubleshooting process and how to become more efficient with available tools and resources
- Mac OS X v10.5 features in depth, including how to find additional information
- How to prepare for Apple Certified Support Professional certification
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
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